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Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,449 reviews
  • Rated 5 out of 5 stars

    Its always a good Idea to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required purchase. These warranties have saved me hundreds of dollars over the years. I've saved way more than I've spent by a fairly wide margin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Never know when you’ll need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to extend my warranty and they provided it for a modest cost. See their terms and conditions and weigh in if the price is worth it. Consider how long it'll take for the product to become obsolete as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Useful warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is super useful in case of me cracking my TV during moving. I know if I do it will be fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very knowledge in helping us find what we needed and what would work best for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything at Best Buy without paying for replacement insurance. Always good to have this protection. Everytime I used it, it works well, replacing whatever piece that needs to be replaced. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put Geek Squad Service to all my products, it Warranties you purchase is always going to work I was sick and need it a machine that can work with my vegetables This machine is great for that, better than the extracting machine AAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because of easy they made it to replace something that doesnt work anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement offers peace of mind and substantial coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to like...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about a geek squad warranty 9 out of 10 times they will just hand you a new product if yours is effective every once in a great while I might have to wait to have something repaired but it usually doesn't take more than a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great to have so you can always keep in mind that if anything goes wrong with your item, it’s covered. I would definitely recommend this to anyone buying an item. It is super helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worthwhile assurance for the possibility of service and replacement for the WiFi router I bought it to cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the geek squad by my side, never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that Geek Squad protection gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Arris SURFboard S33 cable modem. I've used this warranty before on other items without any hassle. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend