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Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,449 reviews
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement, is one of the only warranties or product Replacement plans I will purchase on my equipment as Best Buy keeps their work and they follow through with what they say.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job of helping me out with and some of my purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without cheap, they make electronics and other items. It’s always good to have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t buy this for my last router and modem and now had to pay full price for my new modem and mesh router. I believe it is worth for the close to $1000 investment I made on my network equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on our every day purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the peace of mind that you get with Best Buy warranty. They will stand by the coverage without the headaches you will find elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my devices mess up they will be covered or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong protection at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had positive experience with Geek Squad in the past and felt the price was right to protect my product for a fairly long period of time. Hopefully never need to use but if I do feel comfortable in the service I would expect to receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement program is great to protect you products that may have unexpected problems not detected before leaving the factory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend warranty is excellent for large appliances. Repair work done well and in reasonble time snd no trouble with teplacement if cannot repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying this saves you money almost every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement has paid for itself more than once. I always repurchase a new one when I have connection issues and have to replace my equipment. It saves you money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great! I like the fact that you can have a reliable team of people to help you with your problems (if any) with your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not need to purchase any extra storage even though other reviews I watch said that you need to buy it you don't just connect it to your phone it works wonderful when I'm away from home I'm able to talk to my daughter through the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever the dollar amount is right, I always go with the warranty from Best Buy. They provide good service and always take care of me, even when the issue is borderline my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have it and dont need it. Then need it and dont have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE XTRA MONEY YOU PAY FOR THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this service for long time and always the Geek Squad Team are friendly and ready to help. They will fix or replace the covered product. Highly Recommend this Product/Service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Flores. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement warrenty are amazing i will buy something get these get a whole new item when it breaks not just half my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the machine and they replaced it, no questions asked!

    I would recommend this to a friend