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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,450 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeks Squad's always doin' their thing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my device as much as I needed it too and lasts for a good while. I'd recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on my modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best price and deal with the best customer service experience and business experience with the company.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    totally worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth paying extra to know your product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when was on sale, great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to replace an electronic device that stopped working properly after a few months of purchasing. I will buy SQ protection it again for my future electronic device purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain when it comes to Besy Buy warranty. I’ve had to use a couple of times and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad replacement programs! Have totally saved me multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term value in keeping the electronic world up and running. Cuts costs for small repair or update of computers. A must to have and using Geek squad is a great way to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when the product is going to break and not be useful anymore. the extend replacement is the right thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, though I have never used it. Other family members have used theirs and were pleased by the results, competency and friendliness of staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll Be Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone making purchases from Best Buy shouldn’t hesitate to add the Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation fast service well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geek Squad with your installs and warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always buy at a minimum two years on all electronic purchases to help offset any breakdowns. My thought is weak parts will fail during that period. Larger purchases I bump to four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program offered by the Geek Squad provides real protection at a very competitive price. I typically avoid protection plans, but this is an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy geek Squad ever electronic product i buy to have a good mind your product is protected cause you never know what going happen and friendly staff at my best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. Haven't had any issues when I needed to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fyi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can have your own replaced if it is not working and they take care of it quickly. It is great to have if you need it. I would recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even need the geeks help, but they have helped me before!! Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Great opportunity, buy it if you can afford it.

    I would recommend this to a friend