Customer Ratings & Reviews

Best Buy has the best price and deal with the best customer service experience and business experience with the company.

very pleased with my service with Geek Squad never have a problem any time I have had to bring in my computer for any reason.

The Geek Squad Warranty is one of the best and easiest to use. Go in get a replacement on the spot. Except for heavy appliances of course. But still. They do what they promise.

I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

worth paying extra to know your product is covered.

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Good to have, though I have never used it. Other family members have used theirs and were pleased by the results, competency and friendliness of staff.

Geek Squad provides a level of service that is needed. When things break, they are there to help!

They are such geniuses, and very helpful towards ones needs. They go above and beyond in customer service.

I needed this protection because I plan to use my products on a heavy basis. They are reliable, fare and great Customer service. Also great team of experts to troubleshoot my problems.

I've been able to replace an electronic device that stopped working properly after a few months of purchasing. I will buy SQ protection it again for my future electronic device purchases.

Long term value in keeping the electronic world up and running. Cuts costs for small repair or update of computers. A must to have and using Geek squad is a great way to this

It's always great to have the protection of Geek Squad in my back pocket!

This will be good if item breaks within the plan. Things does last anymore

We typically buy Geek Squad protection for our higher priced items. Always has been an easy process and great program.

i buy geek Squad ever electronic product i buy to have a good mind your product is protected cause you never know what going happen and friendly staff at my best buy.

Extremely satisfied and the many accessories makes any job easy

The replacement program offered by the Geek Squad provides real protection at a very competitive price. I typically avoid protection plans, but this is an excellent value.

I like that you can have your own replaced if it is not working and they take care of it quickly. It is great to have if you need it. I would recommend getting it.

Worth every penny having this safety net on our products