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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,450 reviews
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Was great that sit. Really recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response. I am a total member and will continue to be one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusting a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend that's a Geek Squad enthusiast, so I'm trying this service plan for the first time because of his recommendation. I hope I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when repair my dryer and duo fest service I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this protection is a no brained especially if you’re getting it discounted. Free replacement in 4 years or store credit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted properly and I've had no issue. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do their job. Appreciate their hard work. I even learned something myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, I haven't used it yet but I feel like it has more restrictions than it used to have back in 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection offered and fast service. Purchase for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and customer service. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad replacement plan. It gives me a peace of mind knowing that my product will be replaced or repaired if damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to be prepared. Hoping we never need it, but wanted to be sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to be able to get the geek squad. To extend the warranty. And if I have a problem with it all that I have to do is take it to the store and get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good covers what it says, as soon as you arrive they make the change without questions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth getting the protection plan. My previous router didn’t work all of a sudden and I had to replace it. This time I decided to go for a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you need Geek Squad??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never really considered getting this service but after several problems with the items I purchased I was glad I got it. As the items were replace with relative ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend this as a peace if mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security. I've never had a problem using this service. I get it it with every electronic i purchase as an added peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement is just what I needed. The store employee told me that this would guarantee that my new router would work from day one, or be replaced free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend