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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,450 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very informative about what I purchase and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service plan yet but the price was fair and from what I was told in store by associates the process if I do need to use it seems simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement plan a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when replacement product plans are available and when it is kept online and I don't have to keep up with paperwork. Hopefully I'll never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there to help you when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad protection when I buy anything I use it it’s worth the money. Thanks Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great product and great service and will recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good addon to any electronic purchase. I've never had issues with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad fixed my computer and Installed Microsoft software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe or in my opinion, Best Buy offers the best product warranty on what they sell. You should always get the extended warranty when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy expensive electronics without geek squad protection. Anytime I've ever had a problem geek squad was always quick to fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With technology Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a frustrating situation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no plan gimmicks with the modem that unexpectedly crapped out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy Geek Squad Product Replacement. Anytime I can get a warranty on something I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is the best thing ever haven’t used it with this item yet. But had to use it on my drone and it was great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with professional support. Better to have confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service so I'm not sure what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend Geek Squad! They work quickly and always help with what I need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than elves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has already paid for itself. Helpful happy geeks explaining and fixing things. Unless you are very clever all by yourself - keep this service handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed freezer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always helpful, and polite, do good job, punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    El Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have a geek squad replacement policy. I enjoy going to the store and getting another item right off the shelf if the original one fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection on big purchases. You'd regret it if an electronic malfunctioned a few months down the road.

    I would recommend this to a friend