Customer Ratings & Reviews

Geek Squad protection gives me total peace of mind that my new modem/router will be covered for the next 4 years. The cost for value is quite reasonable.

Have always been happy with geek squad they take good care of you and fix the issues in a timely manner

Geek squad staff are cooperative and listen to your problem with full attention and always try to find best solution.

I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.

these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there

Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.

They was very helpful when we had to return some items.

Great protection to have on any product. You will never know if it’s defective or if an accident will happen highly recommend getting geek squad protection plan

All good. Ready to go. Easy install. No problems so far

I bought the 4 yr geek squad service for my new refrigerator when I bought it. I bought it just for the peace of mind. We have not had to use it.

Not sure I’ll get to use this. It’s a safety net for the kids, but like the universe likes to play games i may need it the day after it expires.

I don't always feel the service plans are worth it, but a 4-year plan for $35 on a modem/router costing close to $200 seems like a good value.

So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.

I like getting my products from Best Buy because that have the best warranty prices and changing my product if it does not work is very easy.

I bought the warranty because I trust the Geek Squad for repairs. The price is inexpensive compared to having to pay an outside company for the work.

So far I’ve used them a few times and they have been a great help.

geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

We have used the Geek Squad for many of our technology issues over the years and have always had great service.

Great warranty service. Got for my router and hopefully won’t need to use.

I always purchase warranties for many of my products. I enjoy having peace of mind and i like the idea of the product replacement. That’s a plus!