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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,450 reviews
  • Rated 5 out of 5 stars

    Geeking out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth it. Even if you think you won't need it, get it. It will save money down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a service package, it's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're spending a lot of money on something, it's worth the extra cost to get a service package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have and easy to use with no problem great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty plan on the planet! If you purchase anything expensive, you gotta have this awesome plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about to exchange a router on this plan. we will see how good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed surround sound system great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased surround sound system with my TV. Agents installed everything and did a great job while being efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and resolves my issues with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved us a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is awesome. If it breaks they will replace it and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not used, as i have returned the product, but i always love this service, as i have utilitied it for one of my product and i have returned the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great experiences when purchasing Geek Squad/ Bestbuy warranty’s. Employees are knowledgeable and not afraid to replace a product if truly needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and eager to assist. Advised on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and will definitely never purchase anything without this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sevices in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thx Mr wilson, great service! Better than speaking to someone overseas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ALWAYS takes care of me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty from Best Buy when its needed. Like TVs, Computers, etc. Why? Because Best Buy has ALWAYS taken care of me and my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your electrónics, they offer a replacement our your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are saving money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at what they do! They will not disappoint you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know you won't have to argue to get something fixed, they will just replace it. Also really nice to have 4 year coverage since we have a newborn now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection insurance is the best i would recommend it for all items

    I would recommend this to a friend