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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,450 reviews
  • Rated 5 out of 5 stars

    Great job and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal. They are very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfort and idea of having something replaced completely free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the product protection. We are really happy we did because it gives us peace of mind if something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement insurance because I know electronics don’t always last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always having piece of mind in case my electronics fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to getcthe warranty juar in case your product breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement procedure is second to none. Have used it on a couple of items and there has never been a problem or refusal. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the item very useful for sure and i would recommend honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting geek squad protection, they are super helpful to have when protecting your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A four year replacement plan is pretty cool because that's a pretty good amount of time to be able to replace and item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr B and Mrs B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t know what you need until you need it! We are pleased with the services so far that assisted with our work from home set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming in clutch with their expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a guarantee. Haven't needed it so can't say how well they will respond, but if you need it its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful and so professional and I would highly recommend them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its doing what stated fast steady reliable connections, hardly any disruption/disconnect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great, great! Can't beat Best Buy's protection plans.

    I would recommend this to a friend