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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,450 reviews
  • Rated 4 out of 5 stars

    Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy because our internet constantly shuts down. We used it to replace our modem and was able to get a new one at a great price. When we realized that wasn’t the issue, we returned our router and got it for a great price too. We just paid for a new 2 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind and the protection plan makes that happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service, worthy, definitely we are in good hands with their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is a replacement is very easy! Go over customer and tell the employee is not working and you will get a new one off the shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have efficiently fixed several devices to Satisfaction in sufficient time. No problems here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have when on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this one yet, but have used geek squad service in the past and have experienced ZERO problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DebraJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is being used and will continue it for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protection every body should use it. You know who you are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan just in case. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for every item I buy at Best Buy. Peace of mind is priceless. Just buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always rocks the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy this - eases my mind knowing we have it in case we need it as they are always top notch with service and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek squad. Very knowledgeable. Would recommend the product replacement on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy’s Geek Squad to help me protect and repair my technology and guide me through what to do when I can fix it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Geek on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad protection & my stuff is covered just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSPR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad it the best for your products. Easy replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapptop replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement policy purchased on laptop so if something went wrong it could be replaced. So far I haven't needed to utilize policy.

    I would recommend this to a friend