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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,450 reviews
  • Rated 5 out of 5 stars

    Agent number one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this when buying a product because they take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Serviced My Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad serviced my appliances through the extended warranty program. The amount of time to get it serviced was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! The Geek Squad Agents know Their Job! Service was fast and Professional. All COVID-19 Protocol was followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeker7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the features that were explained when purchasing my device. Try to always purchase the extended warranty feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great always helpful. I suggest that you use geek squad for questions and to buy the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good on what ever this one is for i dont remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the ease of mind to have this. I would recommend it on all devices brought from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my Modem. Just a little added protection in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have so many appliances and devices from BB and theyre all protected by the Geeksquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan! Friendly techs! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat this warranty. I definitely recommend getting it with any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Will always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must. Any unforeseen accidents, and Best Buy is usually more than willing to replace it. Its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have all my small and large appliances protected in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 4 years of coverage, was a no brainer to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for reasonable price! Definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems die often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase machine has issues. Machine still works well till today.

    I would recommend this to a friend