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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,450 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. So far I have not encounter any issue with their squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a rural area service can be a problem. Replacement guarantees minimize this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the protection plan. You never know what will happen but youll be taken care of if it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this but found it valuable for peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely service plan for simetbing i boight, who knows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all devices, easy replacement, and worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is hella loud but I love it all the same

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    no clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know YET if it's any good as I have not had the need to use it. Past experience (years ago) tells me it MIGHT be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents customer service is excellent would recommend the squad to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, even though I eventually had to return the replacement as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service to have especially if you buy anything any merchandise at Best buy if anything breaks down geek squad got your back number one in my book I recommend to everyone to get this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Protection is always great to have. It protects without a deductible. Can’t get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this protection defiantly worth the money if anything goes wrong return and receive new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Thai protection, you won’t regret it as Best Buy makes it fast and easy to replace an item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used there service saeveral times and the reuslt were to our satifaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, no matter the issue you are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your purchase from damage or lighting strikes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's on fleek!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and Geeky. Full squad was geeked out. Gives me peace of mind knowing they'll squad-up if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend Geek squad plans on everything- they're a must for all appliances these days with how complex everything is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always worth purchasing with your device in case anything happens

    I would recommend this to a friend