Customer Ratings & Reviews

Great product. Easy set up and WiFi connectivity and steady

Never fails. Seriously! I really like getting these plans. I purchase them most of the time I make a purchase because they work and BestBuy doesn’t play with my emotions.

Can't beat this price and warranty for this type of electronic product

Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

Good services with these warranties. Highly recommended for anything purchased here

Love Geek squad protection and buy it often. So far I've not had issues getting items repaired or replaced

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

Great service and very easy to get support. Great people

So far so good. I've had this almost a year. Not too many interruption. Recommend using the web interface if you need to change anything. App not so configurable.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

I have always been very happy with the geek squad product replacement plans. I have always purchased them everytime I make a purchase of any electronic item. Its seemless. I have had to use it only twice but it is totally worth it!

My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

Geek squad came out to look at modem making sure it wasn’t anything I hooked up wrong well it was a bad modem and they gave me a free complimentary call was I surprised all I could say was thanks I was so happy then I got the geek squad sevice for sure

This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!

Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

They stand by their products and always have the help and solutions as well

I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Netgear AXE11000 Wi-Fi Router. I've used this protection plan before on other items and the coverage is great with no hassle.