Customer Ratings & Reviews

Nothing better than knowing if anything happens my product is protected!

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

Protection plans are great to have and the one from Best Buy the absolute best

Everything was perfect!!Ordered and was here in a couple days.

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

They stand by their products and always have the help and solutions as well

A much needed option with current prices to cover repair and/or replacement.

always gotta get the geek squad protection! always reliable!

The service pays for itself I love the service provided by Best Buy a lot of value to be had

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

I have always been very happy with the geek squad product replacement plans. I have always purchased them everytime I make a purchase of any electronic item. Its seemless. I have had to use it only twice but it is totally worth it!

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

The replacement warranties are amazing. If theres and issues they trust your word on itnand swirch it out for you. Super easy to work with.

This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

I'm always "on the fence" about these add-on service/warranty programs. 2 1/2 years ago, i bought a router/wi-fi nest product from BB, and added it on since it was not too expensive...MAN, AM I GLAD I DID! When my nest system failed, all i did was gathered it up, took it to the store, and exchanged for a new unit-even let me step up one level on my hardware! Ill never buy anything without this valuable protection again!