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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,451 reviews
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality protection for all my amazing products bought from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection plan you never know if it’s stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase at best buy is guaranteed warranty replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to do if you want extra protection on your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. For when those uh oh moments happen. Always purchase for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is by far one of the sickest pieces of material

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 years...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third year having this service but haven’t needed to use what is provided. But it’s good to know we have it just in case. Hopefully the cost of having it pays off in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if something breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all extended warranties it is only worth it if you use it. Purchased something expensive, wanted additional protection in case something happened. Time will tell if I lost $ on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took good care of me. They were professional, kind and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has been very handy and useful especially with appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service , very long service and cheap , good service in Best Buy items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woot woot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and boom get free replacement can’t get better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are available with i need it the most and help me with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good have a extra protection for products on current days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, provides wireless coverage throughout my house. We needed something with more coverage when moving to a bigger house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommended for any electronics purchase. It really pays itself off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty and hopefully I'll never have to use it, but I got it if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought Geek Squad plan for my device, because I want to save money to fix or replace my device etc. For of all, my device is not problem yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just to have a peace of mind if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extended warranty plans, they're good back up protection for our devices.

    I would recommend this to a friend