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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,041 reviews
  • Rated 4 out of 5 stars

    Go GeekSquad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love buying stuff at best buy at the same time i do buy a protection for the product that i bought,, and i already experience it, the products didnt work well good thing i purchase the protection plan,, and presto they replace it with another one,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is rlly the best ! I went to ask questions about my keyboard turning off and they helped me through the phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy makes it happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful additional service, worth getting depending on your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, great warranty great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you ever need it. Replacement or fixing it can be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad protection plan is very good and it's worth the money to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast helping and did a great job on my phone. Fixed screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty, These things always break.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my previous luck with my hp and canon printers, They always have problems after a short time. For 50 dollars, Best Buy will swap it out, Not fix it, For 2 full years, Even if the printer does not break, T he piece of mind is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this with every pair of headphones I buy for my kids or that I buy and share with my kids. Basically kids + headphones = broken headphones eventually. Absolutely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my skin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad 2 year plan on a previous Epson printer. Had problems with it, Best Buy refunded my money no question ask. I buy the plan 2, 4 or 5 plan on higher price items. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was there when my screen went black. It was great knowing that I could bring it to them. They are the experts when it comes to troubleshooting and fixing issues right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epison Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very patient. Quick response.to customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tonys Archery Hunting Supplies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with this purchase good deal easy process and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not thing to add here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Warranty!! When I return my first printer it was so easy and no question ask

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad is the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great when it came to fixing my printer, amazing work they never disappoint

    I would recommend this to a friend