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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,041 reviews
  • Rated 5 out of 5 stars

    good replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product selections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Quality & service refer all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the Greek Squad multiple times in past couple of years and the two year support is a great idea. There are some very nice benefits included - such as transferring pictures/data from one computer to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad service has been a life saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and great product. thank you so much. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad renewal is a must. They have saved me the cost of a brand new desk computer when the motherboard was fried from a lightening storm. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Warranty from Best Buy is well worth it. If they cant fix your device they will simply let you exchange it for the same one or similar with no hassle. A lot better than paying full price for the device once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement warranty package with the printer I bought. I have Total Tech with Best Buy but it doesn’t cover printers. Well worth it for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this geek squad coverage but didn’t need to use it for the computer. I have used geek squad in the past for other products and was always happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when we need them for all of our products. They helped with our printers and and our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Insurance. Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best technology insurance you will buy in any store...simply the best... just go to the store and they will replace the item or give you credit for another item..s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. Extra security never hurst, especially for pricy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's tech helped get the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing the Squad is there for any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection and they stand behind their plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal on replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy peasy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the 2 year warranty plan for $10 and with 3 month of having the item, a gaming mouse, it started to fall apart....I took it back to best buy showed them my warranty and was out the door in 5 minutes with no hassels and a new mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to go the extra mile and protect yourself with a warrant. you never know when something is going to happen, but it just gives you piece of mind knowing you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek showed me how to operate my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

    I would recommend this to a friend