Customer Ratings & Reviews

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

Anytime I have a problem with any of my purchases, I have the best insurance.

Geek Squad has been helpful in answering questions and providing great service

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

Its can be a hassle free exchange or return of the malfunctioned item at the cost of this geek squad service protection fee. I would recommend it.

Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one

I would not purchase a set of headphones, mouse, printer, or any other product with out this plan. worth the money!

Reliable and dependable services provided by a great company with dependable results

Geek Squad has been the best investment we have made. Any time we have a performance issue with any of our devices on the program m we contact Geek Squad -- either on line or in the store. We would be lost without them.

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

so far have not had to use it for the printer we bought 6 months ago

I highly recommend a Product Replacement Plan on high end Electronic Products. It's very easy to replace your product when something goes wrong.

It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

Sometimes you just don't have the time to repair a laptop. There are so many layers and so many things you have to remember when in order to reassemble... Let the professionals hands it.

I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.