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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,041 reviews
  • Rated 5 out of 5 stars

    Go big or stay home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!!!!!!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what the problem is when Geek Squad comes out they always find a way to fix it. I have been with them for years and continue to buy at Best Buy. My Geek Squad Guy is Carlos Neives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use but I'm happy to have it if I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use it but I'm happy to have if I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Beneficial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2yr Replacement is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind. As we all know printers have a higher chance of failing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea. Peace of mind! Oh, so you want more words. Here you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful representative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained in detail how everything would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I thought but than again its black and Decker so i should have known

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple works very well no problems Love the size..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great plan to purchase with any electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff and great price. Very good policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell. I just purchase this a month ago.

    I would recommend this to a friend