Customer Ratings & Reviews

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

I always buy service plans and always seem to use them. I haven't been disappointed.

Good help for everything, very useful. You should get it.

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

This is awesome! I always come to best buy for all my needs

Highly recommend Geek Squad. Their service is exceptional, easy to talk to and they listen to your needs.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I never purchase devices without an extended warranty. This warranty was purchased with the Logitech Trackball. I recommend the extended warranty for anything that is eligible for an extended warranty.

I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

excelet product and services, i love to work with this company

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

Whenever I buy headphones or other, easily breakable electronic devices, I always buy the extended warranty. Always. I've used it several times, and it is always very easy, with no hassles. I cannot recommend this enough.

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

Very happy with this product gets everything done perfect

Great value for the dollar anything happens I feel very safe that it will be taken care of.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

I have used geek squad and have always had a good experience with the service