Customer Ratings & Reviews

I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

I think they’re very helpful. They’ll help you anytime they go.

We needed a printer we found it we bought it and we enjoy it thank you

Gives me peace of mind I have four years of support if I need it for a fair price.

Always a good buy with electronics. Would recommend for anyone to get.

I always get my electronics a guarantee just in case

Great purchase for my electronics and other merchandise purchased in Best Buy.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

The 2-year Geek squad product replacement it is the best thing to protect customers and their purchases. I will tell everyone that they should buy it with every product purchase

Always protected and assured with 100 percent guarantee.

FREE excellent perk included with items purchased from Best Buy as long as you have an active Total Tech Membership.

i love have a 2 geek squad service plan for the just in-case. I didn't need to use it but was glad to have it. have used the a geek squad service in the past.

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

The Geek Squad was very helpful with any desk top computer issues I had after my purchase with Best Buy. I would highly recommend this service the team was always very helpful.

Reasonably priced insurance. Gives me “peace of mind”.

Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

I always purchase the product replacement on expensive electronics. I don't always have to use it but when I have there has not been any issue. They are very easy to work with.