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Customer reviews

Rating 4.7 out of 5 stars with 8911 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 8,911 reviews
  • Rated 5 out of 5 stars

    No problem using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer was replaced courteously and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man, Garrett, diagnosed the printer quickly and replaced it with another printer as per the product replacement agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the service but it's nice to know that you're covered if anything happens to whatever you invest your money in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure dealing with the Geek Squad! They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance!!!!!!!!!!!!!!!!!!!+++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the geek squad warranty. This is the best warranty in the business. Best Buy always stands behind it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On larger item, I almost always purchase the warranty and it has really paid off in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is peace of mind by taking 2-Year Geek Squad Product Replacement. So in future if there is any issue will be use/take help of Geek Squad Product Replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know if something goes wrong I won't have to replace the item myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's it no she can make picture's of our grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty provided (at cost) is a fantastic deal, Best Buy either fixes, refunds your money or lets you choose another device and pay any differences.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO HELP FROM GEEK GUY FOR MY SCANNER ISSUE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIGNED UP FOR A MEMBERSHIP TO HELP ME WITH MY SCANNING ISSUE WITH MY NEW HP PRINTER. THE GUY DID EVERYTHING I HAD ALREADY DONE AND I TOLD HIM THAT I NEEDED TO SCAN FROM MY HP APP. AFTER SITTING THERE FOR AN HOUR HE SAID OH YOU WILL NEED TO CONTACT HP. HE LOADED A SCAN OPTION ON MY COMPUTER WHICH I HAD BEFORE IT WORKED ONE TIME AND NOW WHEN I TRIED TWO DAYS LATER THAT DOESN'T WORK EITHER. I FEEL RIPPED OFF AND MY ISSUE WAS NEVER FIXED. NOW I CAN'T SCAN AND HAVE TO CALL HP IN THE END. I'D REALLY LIKE MY MONEY BACK AS THIS WAS A WASTE OF TIME AND MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is amazing really enjoy the comfortability of knowing if my product breaks I have geek squad to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Geek Squad Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not been a fan of the Geek Squad in the past but my friends sy it is worth it and they have never had a issue when bringing in a uni for service or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not one to usually get protection plans but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great. I've gotten it for other products and if a problem arises, Best Buy makes sure they'll get it fixed or give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Can Beat A Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the best warranties in the industry! Can't go wrong spending a little more for the piece of mind and not having to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for multiple products from Best Buy and really never used it. Great insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditto to last post! Geez, I buy a lot at Best Buy. Guess I bought this! I'm sure it will help if I have a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as far as i know best buy will replace anything threw there warranty. with item they have in stock or will order it for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy too use print perfect and clear easy to installation and connect to to Wi-Fi

    I would recommend this to a friend