Customer Ratings & Reviews

I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

So far so good. Never had issues in the past either.

This is the best replacement service I have use, I have used it before and is just that as simple as its sound they will replace your item no questions asked!!!!!

Excellent value for the money. I used this particular one on the device and was very satisfied with the quality and speed of service.

I purchased this just in case. I haven't had to use it yet as the printers have always lasted more than 2 years but I recommend buying this to save yourself alot of stress.

2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

Had to use the Squad on my computer. They found the problem. It's been working great since. Greek Squad Rules

insurance is a no brainer. you never know what will be covered or not. dont try to break it just to find out. i hope i dont have to use this, but will if i can.

I needed a printer for my school projects and homeworks and this one just make it a lot easier with the wireless printing and the hp ink program you don't need to worry about going to buy ink.. ITS DELIVERED TO YOUR DOOR!

Bestbuy is always offering ways to offer service to the public. It’s one way to take advantage go have Bestbuy go over your computer

Always recommend these when available on products that will see alot of use

I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

Worth the money, completely worry free with my products. I love having that feeling of breaking something and being able to replace stuff.

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

This is a great service, but not without its frustrations. Some techies are not as good as others, and much depends and on getting the right person. As a user, one has to have time & patience for an online consultation, and also to realize that not every solution is going to be perfect. This being said, I will renew my contact when this one expires.

I bought my wife a apple watch and for the price of the watch i wouldn't get it without Apple care because it would cost more to fix it than the price of Apple Care

Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

This purchase gives me peace of mind knowing that my purchase is protected in the event of problems in the future

Excellent tool that gives me security in electronic equipment.

Choose to use the Geek Squad for extra protection in the event of potential need. I've never use in the past but for the amount of the purchase, it is worth it.