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Customer reviews

Rating 4.7 out of 5 stars with 8915 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 8,915 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best! I had no issue with replacing with my new headset! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection its a really good option for any electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate warranties but I will never leave Best Buy without their protection plan. They stand by their products and that is cool in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote support option is convenient in these challenging times. I am happy for their friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has been great when I take my products in for updates I still have not had to replace anything, thank God.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying protection for my products, its nice to know that I'm my product breaks geek squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great not having to worry if I break it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing a product replacement warranty I don't have to worry if I break what I bought. One less thing in life to worry about is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad replacement plans are always worth the purchase. Obviously it doesn't cover your abusive damage, but it does cover many common issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is either my 4th or 5th year I've renewed my Geek Squad contract. Each year I've used their service and received more than I paid for the contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend to anyone who has a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not needing it, but it was good to know that my product was protected in case it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this protection before yrs ago. BB stands behind their word. It beats having to buy the product again. Big savings and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geek squad plan they were replace almost anything if accidentally broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because external drives, at least mine, seem to last 1-2 years so hopefully if this one goes the warranty will help get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't have any big issue to get a replacement, but the agents are extremely helpful to answer me some questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use the warranty and it was one of my best investments. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services are always excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring my computers to Geek Squad whenever I have issues. They replaced my keyboard for free in one of my laptops. They are reliable at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this protection on everything, never regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and hassle free protection! Trusted for years to come, I get it every chance I get on each items I purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Would recommend again. Employee was nice. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy without protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a good insurance policy, GeekSquad protection plans are worth the extra expense. I've used it in the past and it's been hassle free.

    I would recommend this to a friend