Customer Ratings & Reviews

It used to be in the old days, you could buy something from the store and it would last forever. Not so now a days. Buying protection is a must.

Happy to receive a replacement. Best Buy always follows through on their product guarantee. We appreciate receiving a replacement when something goes wrong.

purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

I love geek squad. Give peace of mind that items are protected.

Always need for an extra piece of mind. This four year warranty is definitely needed when the unexpected happens to you"re electronics.

Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. The replacement program rocks!

I am really enjoying my new printer. I love the printing volume it handles.

Recently purchased a keyboard and mouse for my computer and I added a geek squad protection plan to it reasonably priced and a great piece of mind for the next two years great investment

Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.

I added the warranty on my printer, because I know the printer will be used a lot by my students. If anything should happen to it within 2 years I'll be able to get it fixed or swap it out.

They very professional and are ready to answer any questions

Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems

I usually don’t buy product replacement plans but decided to for an external drive. I had to use the plan and Best Buy made everything so easy!

Geek Squad does great repair when items need repairing

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

I must say to anyone purchasing a product of any technology, the Geek Squad Product Replacement is a must! If anything at all happens the Best Buy experts are right there to save the day! A must buy!!

My printer got ink dried up in it within a year of purchase and I was happy I got warranty. They returned without a problem and gave me brand new comparable brand (mine was no longer available).