Customer Ratings & Reviews

other than initial set up for my computer, I have not need to call the Geek Squad service.

4 years of service at this price is an excellent deal. Best part is being able to just drop the item off at Best Buy for repair, unlike the other after-market warranties that require you to troubleshoot the problem first and possibly have to ship the item. If they cannot fix it, they will replace it or give you a refund on the item. Also, this service plan is transferrable if you sell the item.

Best customer service ever!! They were very informative, clear and concise instructions. They help me choose the right laptop and printer that fit my needs with one phone call. They resolved my issues.

Best Buy stands by their warranty program and will actually replace your appliance or device with no problems. I hope that never changes!

We purchased LJ 901 5e Printer for our Ministry and this has given us a great deal of help and easy work. I teach from my print-outs and the clarity of the pages gives me a feeling of relaxation so that i can move along with the teaching smoothly. The worker on the floor that assisted us was very knowledgeable of what was best for us and for what we could afford.

My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

My two year old printer broke and because I had this insurance I was able to pick up a new unit for free! Definitely ended up being a good decision for me!

Nice piece of mind if you end up needing replacement down the road.

Good value as long as you know what it covers and what it doesn’t

Anytime I need Geek Squad assistance, it's always met with speed and efficiency. I would not go without it.

Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

warranty cant live without it. peace of mind. Best Buy stands the test of time.

Haven’t had to use it yet, but I’ve heard many great things

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

I love that when i went to pickup my printer they answered all my questions and informed me of any and all services available to me with my product.

I have not needed to use this but so glad I got in times of need. The assurance I have due to this service puts my husband and I at ease.