Customer Ratings & Reviews

Its a great service that beatbuy offer. great value.

Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

Peace of mind. I pruchased a 4 year plan for my new epson printer which is great and has a replacement plan at a fair price.

It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

Great protection plan. Never an issue when the product fails and has to be returned. Gift card always given without issue

I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

You can’t go wrong with geek squad. I usually purchase the warranty if what I bought is portable. Don’t want to take any chances.

It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

I purchased a New APPLE IMac 27.. GEEK SQUAD MEMBERS SET EVERYTHING UP FOR ME... I just took it home and it was completely ready!!

I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

Always great to have on small appliances and printers. Can’t fix it, they will replace it

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

Whether its a PC or TV, the Geek Squad know their stuff to fix. I appreciated everyone's time and attention to my problem and them resolvling it.

They always help when my product broke thank you guys

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !