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Customer reviews

Rating 4.7 out of 5 stars with 8916 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 8,916 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad available if I need it no need to worry if something goes wrong with my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than manufacturers warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any electronics without purchasing the geek squad protection plan. They do what they say with no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year garantee helps to feel secure and worry free. The product is sound in its construction but accidents do happen. Thanks Best Buy (BB)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan since I saved a lot on the printer which works great. I'm at the point in my business where I'd rather not hassle any repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were of great help to mount and install everything, perfect when you don’t know what you’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Worth the money! Works as expected. Go buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy extra warranty with electronics as there is no guarantee there will not be any issues within the first 2 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is Security at its finest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best programs for product protection. I would never leave this protection up to an extended manufacturer warranty. Best Buy has a way better value with the comfort of knowing you will have a working product for the life of the Replacement Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service from the Greek squad. Best buy is the best with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should come in handy. So far the use of the printer is low. So hope I don’t have to use this plan. But in case it’s in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not have to use this but good piece of mind knowing it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thing to have. Can't never go wrong on adding additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and everything about the printer. They could have made the display screen bigger, but everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my issue working fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good in helping you out with any problems always have the right answer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to purchase a plan just in case something happens to your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. I ended up having to return the printer and was able to replace it easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent 5 hours with me and couldn't get the printer attached to my laptop. I felt bad for him since he tried really hard. The printer will be going back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement warranty on any best buy product. Hassle free and great for piece of mind

    I would recommend this to a friend