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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11048 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 11,048 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best help ever. The team of two came and mounted the tv and set it up very efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn’t purchase any electronics without the ge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t purchase any electronics without the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this two years Geek squad service on my purchase and I am very satisfied from it. They will look at your product and if anything wrong with it, they will happily replaced it for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for peace of mind to know that I can be worry free in regards to my device. Should anything go wrong I know I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get geek squad service for all your gadget investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase Geek Squad protection whenever we purchase products at Best Buy because we love their work and dedication to their service and products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good service. Employees were great and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had geek squad on our laptop, and have had some issue with the laptop. GEEK Squad has help us out with the repairs in a timely manner. Our laptop work very well after the repairs were made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's are great , what i like the most the good inter-personal skill's these guy's have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you have the iPad keyboard?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have the iPad keyboard? Get the geek squad replacement coverage. I will get it every time due to the fact of how often the keyboard broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 4 because the printer gets jammed alot. THankfully i bought the geek squad protection so this will hopefully be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the purchase on big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received great service and great explanations of the issues when talking with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use it so that is a plus, it good to have just in case

    I would recommend this to a friend