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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 11,049 reviews
  • Rated 5 out of 5 stars

    Must get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the Geek Squad protection yet, but well worth the money if I need it. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got your backs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced my product from the slightest bit of damage, they are honestly really nice and provided me with equal store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer stopped working. Was able to bring it in to store and had it swapped out within 20 minutes. Other than same model being out of stock I'm extremely pleased with the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PEOPLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad services several times now at my new home and have been totally satisfied with everything especially the ability to purchase extended warranty coverage at a discount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way products can be wonky from the factory these days to the way consumers can be clumsy with their purchases, these store purchased warranties are absolutely worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a old printer. love the printer gets the job done has more features easy to put in the printer cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty. Best Buy does great for their customers, hassle free. I’m definitely a Best Buy fan, for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made too much sense to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service to ensure I don’t have to worry about product. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the benefits of this product (hopefully I won't have to anytime soon), but it is definitely good to have in case anything goes wrong with my purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever break your stuff they just come through with a replacement, buy this if you can

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Oscar. Thank you for sharing this with us! We greatly appreciate the feedback around the Geek Squad Protection. We're glad to offer it to you and thrilled that you like it. Please let us know if there's anything else we can help you out with.

  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t have to use it but it’s nice to have…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is for but i always but plan for items over $100. Less than that is not necessary, just dispute on your ccard if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting on highly used items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a 2 yr plan on my printers. complete printer purchase price credited if it breaks within 2 yrs, and so far I've used it twice.

    I would recommend this to a friend