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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,049 reviews
  • Rated 5 out of 5 stars

    smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is very important add it with my purchases . It gives long time of protection which is always needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend highly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad had pulled me out of some very sticky situations I'm captain chaos, Major catastrophe , and General discombobulation all rolled into one .YEA I have all that rank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this protection on the last item I purchased it for. It was a writing tablet that started acting up & they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the non-repair electronics in everything these days, the extra warranty is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 cam down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera went out a year later after my initial purchase of a 3 cam blink package. Geek squad was able to exchange the defective product i brought in for a replacement no question asked. Which was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really appreciated the Geek Squad service. Whether it’s at home or in the store, they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 20% discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway buy extra warranty on my tech whenever is below 25% of equipment cost. Remember if you purchase Total tech support all extended warranty has 20% disc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but it's nice to know that it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is the only one I buy there's no bs you purchase it and hey replace your item when needed I trust it %100 for years unless they change it but if it ain't broke don't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for Major Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad Protection for larger purchases. It has saved me a lot of money, especially on kids gaming equipment, which sometimes get overused or mishandled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that counts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection/warranties I have purchased. Get it and you have worry free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep and eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what’s going to happen so be ready for any surprise and don’t spend money from your wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can I bring you something?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a printer that does not feed anymore. Can I bring it to you and see if you can fix it?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out! At this time, we are not offering in-store Geek Squad appointments due to COVID-19. You can keep up to date on our response at BestBuy.com. In the meantime, we do offer remote and certain in-home support options. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this service with every purchase. I have never had a problem with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read that warranties are not worth the money. I disagree and have been happy that I purchased it as have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give this an accurate review as i have not yet installed this item. However, the item is exactly as indicated in the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gratefully I haven’t had to use it yet, but given the printing I do it was a reasonable insurance policy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, clean, multipurposes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Epson printer on a budget. I needed something quickly, and I like Epson products. The price was good, it scans and copies, quickly, and works off wifi for multiple devices (I haven't needed to use the fax capability yet). One downfall I've encountered is that it goes through ink rather quickly.

    I would recommend this to a friend