Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11050 reviews
(11,050 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love the Geeks at I-45 & Cypresswood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love going into the store. All the Geeks are knowledgeable and so polite. They must have good management so kudos to them too.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to get the extra protection been you are able to return the item to the store and not have to deal with the manufacturer.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its worth having . Its easy no hassle to get items services or replaced. For a few bucks have peace of mind.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comforting knowing I can have a warranty to back my product in the event that something goes wrong
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I buy these for everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I usually don't buy the extended warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Used protection package to replace multiple headse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this program to replace headsets on more than one occasion.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
BBY Geek squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never ever purchase a product without this service. Even if the manufacturer offers some protection. I feel confident in making sure my product stays protected!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to have some piece of mind. Fair price for 2 year protection. Although other stores provide same protection time length for a bit less. I haven't had to use, but I'm sure Geek Squad will be responsive.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Happy for the protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes me feel good about the level of expertise I can deploy should I need it. The team is often very helpful when needed.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Smart to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart to have savings in the long run .It’s a must.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have security! No issues and geek squad is always friendly and willing to help me with whatever I need
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEKS ARE THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.True product support. It is as they say, replace without question. They have always treated me well.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have geek squad when we purchasing anything expensive at Best Buy just for the safe side in case something happens
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had to use this service as I find most items are worth keeping or not.We usually keep or return are purchases.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friend
