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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,050 reviews
  • Rated 5 out of 5 stars

    Love the Geeks at I-45 & Cypresswood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love going into the store. All the Geeks are knowledgeable and so polite. They must have good management so kudos to them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the extra protection been you are able to return the item to the store and not have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its worth having . Its easy no hassle to get items services or replaced. For a few bucks have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comforting knowing I can have a warranty to back my product in the event that something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy these for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used protection package to replace multiple headse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this program to replace headsets on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever purchase a product without this service. Even if the manufacturer offers some protection. I feel confident in making sure my product stays protected!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have some piece of mind. Fair price for 2 year protection. Although other stores provide same protection time length for a bit less. I haven't had to use, but I'm sure Geek Squad will be responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes me feel good about the level of expertise I can deploy should I need it. The team is often very helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to have savings in the long run .It’s a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have security! No issues and geek squad is always friendly and willing to help me with whatever I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS ARE THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True product support. It is as they say, replace without question. They have always treated me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have geek squad when we purchasing anything expensive at Best Buy just for the safe side in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this service as I find most items are worth keeping or not.We usually keep or return are purchases.

    No, I would not recommend this to a friend