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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,059 reviews
  • Rated 5 out of 5 stars

    Nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but everyone is always nice when i call to ask any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it, returned headphones that we had for awhile that suddenly quit working. No hassle, no receipt or box, just returned them for a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet for the item I purchased, but they have been very helpful in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got the two year geek squad replacement warranty. Now we don’t have to worry it breaking in two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent 5 hours with me and couldn't get the printer attached to my laptop. I felt bad for him since he tried really hard. The printer will be going back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff really works, never thought best but would off this but it came in handy 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this will save you on costs if your device decides to break on you within the coverage period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this will save you on costs if your device decides to break on you within the coverage period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives me rest of mind. I know that I'm covered anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service skills and knowledge and understanding about my concerns and questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure I’m Protected with my items making sure I have warranty is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with a keyboard mouse combo that we really want to protect, not expensive and we can bring it in to swap out if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan but really They no brainer on certain purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My zagg keyboard is perfect when it works, but only last a few months before breaking due to poor design, but the replacement plan provides a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one and this does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and super friendly! Answered questions professionally and assisted me with a brand new device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was very professional. Installation was quick and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plans are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are almost always worth it! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me time for me actually ordering it online. Reasonable price actually cheaper than other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can have comfort knowing Ming that if something goes wrong, it’s covered.

    I would recommend this to a friend