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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,190 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! I love it. Make sure to always get the protection plan!!! Great price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and Hassel Free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to turn in products and get replacements. I would recommend to anyone and everyone to protect their investment you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my printer and they exchanged it with no problem. Said the 2 yr warranty started over when I brought the old one in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are very good at what they do,,they can get you out of a jam,,and fix most stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Great service delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't have this then I feel bad for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow talk about something important this thing is amazing my keyboard stopped working because my dog peed all over it. Luckily I was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the warranty just in case. Better than spending more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent procduct……i like it…………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick and easy replacement and warranty service. Can't beat spending $10 for some peace of mind of your expensive purchase being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad replacement plan. It works okay but I should have gotten the Wi-Fi version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the availability of techs and help they offer. Had a problem and they accessed my computer remotely and fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Paid the insurance for 2 years, just in case. Price is cheap anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to use any Best Buy protection plan they are hassle free and Best Buy makes it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is so worth purchasing the warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love that most of the products sold at Best Buy can have a warranty for a small fee. And if yo return it, the exchange is always to EZ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Geek SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the Geek Squad has my back! Knowing they are there when we have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must take, especially for the price! I always believe in insurance, and moreso from our trusty company, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are some of the best technicians around. Very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally take care of my products I purchase but this comes in handily ! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Worth the money! Works as expected. Go buy!

    I would recommend this to a friend