48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 11,061 reviews
  • Rated 3 out of 5 stars

    Geek Squad is Average.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't tell me when my scanner began to malfunction that Epson will help fix it. They told me I could either replace it (and void the warranty) or wait two months for it to be repaired. I would've chosen that option if I didn't have to do so much paperwork. I don't think they knew about Epson thing but as professionals I think they should know more about these things. I would've chosen not to void my warranty (and buy another one). Obviously, purchase it but check all your options before believing what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't complain yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain or really comment on how this one really is yet. Hopefully I don't have to use it, but cheap insurance is how I look at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase for ANYTHING you get in store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of not purchasing coverage before and paid for it in the long run. The Geek Squad coverage is amazing and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will reconmend it to purchase this warranty for just 2 years if somenting happen you will have a new one or another of equal value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When we need them. No issues at all. Very friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through When we need them. No issues at all. Very friendly team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having Reputable company and support Great to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to save the day. There are countless times I've thought I was out of luck, but then geek squad swoops in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can go wrong with the qeek squad insurance this always come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEAR PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE HAD THIS SINCE 2018 AND EVERYTHING I NEEDED WAS SOLVED WITH FRIENDLY AND PROFESSIONAL STAFF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product so glad I purchased it from would get it again in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for printers since inkjets toner dry out quickly then have to purchase a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy has this service available bc with young kids using electronics anything can happen and the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe & Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that if anything happens, best buy will be happy to fix or replace my product! Especially for electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in Best Buy warranties. They have been the easiest warranties to work with on any product requiring replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packages great value for product. Would highly recommend this to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service, replaces your expense cell phone without the high price of anew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty as my printer stopped working and best buy let me replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They directed me to my hard drive purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store staff was very helpful in that I was able to find the hard drive I needed at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add the insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money peace of mind you cant go qrong qith the coverage

    I would recommend this to a friend