Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11061 reviews
(11,061 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Geek Squad is Average.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't tell me when my scanner began to malfunction that Epson will help fix it. They told me I could either replace it (and void the warranty) or wait two months for it to be repaired. I would've chosen that option if I didn't have to do so much paperwork. I don't think they knew about Epson thing but as professionals I think they should know more about these things. I would've chosen not to void my warranty (and buy another one). Obviously, purchase it but check all your options before believing what they say.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't complain yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complain or really comment on how this one really is yet. Hopefully I don't have to use it, but cheap insurance is how I look at it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great to purchase for ANYTHING you get in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the mistake of not purchasing coverage before and paid for it in the long run. The Geek Squad coverage is amazing and hassle free
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Laptop/Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great option to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will reconmend it to purchase this warranty for just 2 years if somenting happen you will have a new one or another of equal value.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
When we need them. No issues at all. Very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always comes through When we need them. No issues at all. Very friendly team
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth having Reputable company and support Great to deal with
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad saves!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always there to save the day. There are countless times I've thought I was out of luck, but then geek squad swoops in!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can go wrong with the qeek squad insurance this always come in handy
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 YEAR PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'VE HAD THIS SINCE 2018 AND EVERYTHING I NEEDED WAS SOLVED WITH FRIENDLY AND PROFESSIONAL STAFF
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Josh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product so glad I purchased it from would get it again in a heartbeat
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance for printers since inkjets toner dry out quickly then have to purchase a new printer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great that Best Buy has this service available bc with young kids using electronics anything can happen and the price is great!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Safe & Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowing that if anything happens, best buy will be happy to fix or replace my product! Especially for electronics!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe in Best Buy warranties. They have been the easiest warranties to work with on any product requiring replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No regrets great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well packages great value for product. Would highly recommend this to my friends.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on service, replaces your expense cell phone without the high price of anew one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent warranty as my printer stopped working and best buy let me replace it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They directed me to my hard drive purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store staff was very helpful in that I was able to find the hard drive I needed at the time.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Add the insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So worth the money peace of mind you cant go qrong qith the coverage
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
