Customer Ratings & Reviews

Got it to make sure my device is protected in case of anything

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

good service and good communication. They have excellent service

I like this printer so way. Great customer service

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

Was gift for my sons birthday, to go with his drone thing.

4-Year Standard Geek Squad Protection.Geeks Forever

4-Year Standard Geek Squad Protection good coverage

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

Great service from the tec and very efficient, would recommend geek squad

Always good to have this and is not very expensive to have. I have had very seamless experience in past for products i had issues and had geek squad protection.

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

Sales Representative was very helpful and knowledgeable about the product. Sales Representative was patient and did not rush me or pressure me to purchase.