Customer Ratings & Reviews

Works great and great deal and helpful employees! Thank you very much!

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so! All you got to do is bring it back and they replace the printer and let you rebuy a new warranty for the replacement. ~$20 a year is better than ~$200-400.

not pleased with a et 2800 printer and allowed to upgrade with no hassel

Sounds good. Hopefully I won't need it. Price seemed OK.

They are very smart and helpful i an glad they are there to help grate service

I have purchased protection for a few different purchases. When I needed protection it was easy to get repairs, replacements or a refund. I was surprised at how easy it was when needed. I purchased 4 cameras, a dc player and several sets of speakers. They replaced one camera and refunded the full price of a different camera. I used that for an upgrade and purchased protection on that too. For smaller items, I might choose to not buy the protection.

If an item failed to operate, or, a mishap occured like a Memorial guest inadvertently ran over my accidentally dropped cell phone, or, I needed a large screen T.V. hung on the wall, or, multiple devices hooked up to operate together, this totally inept electronics gal could count on her Geek Squad!

The product replacement plan covered the initial purchase price of my son’s broken headphones. I had to pay the price difference for the replacement headphones because the price increased. Keep in mind, once you use the 2-Year Geek Squad Product Replacement Plan, you have to purchase a new plan for the replacement item.

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

I would highly recommend getting the Geek Squad Product Replacement, I had purchased a Deskjet Pro when I had to replace it with a new printer, I was able to use my replacement product and updated the printer to a better printer and then purchased a 4 yr Geek Squad Product Replacement and feel quite please that if anything goes wrong with this printer, I will be covered for a new printer. Great support from Geek Squad!

I hope that I never need to use this but I am glad I purchased it... just in case!

Love Geek Squad. I don't buy anything without it. Always comes useful.

Works exactly as advertised. The only printer I've ever had that I don't have to continually reconnect to WiFi with. 100% worth the investment. I've had it for 6 months now and have had no problems.

Geek Squad repaired my built in Microwave quickly !

This geek squad is a life saver, I recommend that every single person gets the warranty. Especially with high ticket items, Trust me it’s better to pay the $17-$400 for 4 years! Just gives you four years of cushion And protect your investment. I buy all my equipment with the warranty because You never know when you need it. I’ve actually had a few electronics That broke down. Thanks for this warranty I was able to get a replace.

I've bought these extended warranties in the past. Good piece of mind.