Customer Ratings & Reviews

I've bought these extended warranties in the past. Good piece of mind.

Great geek squad. Excellent at their job. They know exactly what they are doing. No complaints what so ever.

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

I haven't used it on this yet but they've been great in the past. When I need them I'm sure they'll be able to help.

The technician who assisted me with my printer issues was outstanding, and patient and worked hard to solve my network connection issues. He also consulted with Google Fiber tech support to ensure the settings were correct.

With this plan it takes the headache out of all my tech issues. When I make my appointment and bring my computer in or set up an appointment for my larger items the Geek Squad always comes through and resolves the issues. The Geek Squad has come along way since the start of the Geek Squad as well as their customer service which is why I renew my service with them!

Geek squad is the best option to protect your items purchased in Best Buy.

This HP printer made my life so much easier to do my business thank you Best Buy.

Excellent service,they answer all my questions and they sure know there business

I would definitely recommend Geek Squad service for printers or any items then allow to get these cloud services it's good for and also the price is just right from from my printer and I would I would recommend it I would get it again as well

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

Always have excellent customer service. Weather it's a repair or a replacement

My printer was shipped to the house. I needed to bring it in to Best Buy to get it queued up to my computer. They commented that I made a good choice. I lifted the lid to show them that I even decided to pay the 10-$20 more for the scanning part of it… The glass was shattered!! Thank goodness for the product replacement warranty! They disposed of that one and ordered me a new one!

Knowing that my purchase is protected by such a solid plan gives me peace of mind for any issues that could occur. I haven't needed to use it but the plan covers so much I highly recommend getting on any expensive purchases. Better safe than sorry.

I got this protection plan for my mom's printer I got her as a gift. I am so glad I did because the printer stopped working. She took it in and geek squad located the protection plan in theor system and replaced the printer the same day.

I have purchased 10+ items from Best Buy over the years and I always purchase the Replacement warranty. I have never had an issue with getting a replacement. The process is painless and smooth. even more fortunate is that I have rarely needed the warranty, however the few times I have used it was a simple exchange. No-fuss, no debate, no hassle at all. I will always recommend this purchase.

Was having nothing but problems with my laptop (not even that old) and was ready to just drop a bunch of money on a new one. One if the associates asked if would mind if he took a look at my old one and see what he could do. Within an hour he called me up and said he updated a bunch of things and cleaned up & cleared out a bunch of nonsense and it was running a lot better. Absolutely AMAZING SERVICE!!!

10/10 recommend would buy again. Tell your friends

Whenever I’m Offered the geek squad plan I always go with it. For Christmas I bought my brother a laptop for school (so happy I did now with e learning becoming an actual thing) & a little piece snapped in his charger & it took them less than a week to get it fixed & get it back to us. I’m sure they’re not always that fast with a broken item but the service is a must have for your electronics.

I bought a headset and purchased the protection plan with geek squad when best buy associate told me about the benefits. After a year and so my son start having the trouble with voice quality then I called geek squad replacement, they give me an appointment to replace it .it was simple and easy transactions, would recommend to anyone to purchase replacement plant to protect your purchase!