Customer Ratings & Reviews

Good to have for electronic devices but wish it was a little cheaper.

like it easy comunicated and friendly ! recomended

Good product protection service the will save you on costly product repairs

Not happy. Even bought an extended 4-year warranty on my printer, since I was told it would be replaced Free-of-Charge if anything went wrong. When something did during the warranty period (3 1/2 years), I was told that my model was no longer available and that I would have to trade down to a lesser model at the same cost as the one I had (which I got on a sale) or pay the difference - $150 - for the nearest comparable model.

haven't had to use service yet so that is good....

I’ve only had product for a month don’t know how warranty works my

I love the no hassle service with geek squad. Usually buy coverage.

Good, but didn't really utilize their service so hard for me to comment.

Not sure what this is for or how to even figure out what it's for now

It prints fast but copies slow. Not happy with how slow the copies take.

Needed help very helpful arrived promptly and fixed problems

They haven't really had to help me but sure they would be glad to

I love to have it, in case something goes wrong, have geek squad backup on all my electronics, love it

Glad to have the protection this offers, give me peace of mind

Good service from the Geek Squad that makes sure everything is working for you

geek squad is an excellent tool for modern services for all electronics

I have not had any problems yet to use this service

It ok but with covid really not come to much needed at this time

WASTE OF MONEY: My macbook air was purchased at Best Buy with the warranty. I had to send it in for some technical issues with the screen. When I received it back the screws were falling out. I brought it to the store three times, and each time the geek squad screwed them back in. This was a temporary fix that fell apart shortly after. Over time I started loosing all the screws that kept falling out, and they said they did not carry macbook air screws and would not replace them. Meanwhile, the laptop was still under warranty and falling apart due to their mistake. If I had to guess when they put the laptop back together the first time they likely used the wrong screws.

I carry my hard drive everywhere I go and use it a lot, so I like to get the extended warranty just in case