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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11086 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 11,086 reviews
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service on the phone and on the store, everyone is ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind in case anything happens to our devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped me make several purchases and has given me on the spot diagnosis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 YEAR PROTECTION PLAN

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE HIGH PRICED FOR PROTECTION PLAN FOR WHAT THEY GIVE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeck squad give a good service and easy to wor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    when you use your mouse a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to protect your investment in some way and the guarantee is good, it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a safe bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me from the heart ache of a cool new toy being lost forever! Always a safe bet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is for a 15 year old so it is nice to have an option if something breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad support is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help me get my problems fixed expeditiously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, my sound bar never would link to my tv correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my printer with no hassel. Also very helpful on another problem with my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it in a package price so was a good deal to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to protect the things just to be safe with the way things happen now a days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is cheap for my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, and I hope I don't have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry about shipping my product for repair I can take it to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is working as scheduled do far have not have to use it as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Geek Squad has always been great. It lives up to its description.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for any questions we have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great with helping us get our TV connected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer I purchased had a faulty print head. When I purchased the item, I was told "if they can't fix it, they'll replace it". Didn't even try to fix it. Was less than 3 months into a 4 year replacement plan and now it's void. Would have thought a brand new printer would have been covered under manufacture's warranty at least.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and shipping on time. Reasonable price

    I would recommend this to a friend