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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11087 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 11,087 reviews
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a no brainer, total replacement if having issues for up to two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have helps cover purchases. I’m grateful to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase a warranty with my purchase and I like how it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is used quite often so this plan will be well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the reasonable fee. Adds to the standard warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent option to assure that the product is safe for 2 years at least

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection when I make a purchase at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Governor had a reason to use product. I'm guessing it is good to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken geek squad service protection but till now I did not used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to have. Came in handy in the past for a pc with positive results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool service. If your stuff brakes they fix it. You should check it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had to use it but when I do they do their job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Knock, knock on wood.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying this, Lets see how it goes. You’re ever too careful, need it for the good stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. Knowledgable staff.Fast turn around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to product and wanted to make sure it any problems I was covered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price was lowered by BB, DON'T expect anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy the replacement contract. However, the price for the Epson Scanner was high. Now they have come down on the price from $499.99 to $399.99. Evidently, there is some fine print regarding BB's Price match guarantee! When you select the reason for the return it mentions 30 days. Electronics must be special (15 days). But if you pay for the Total Membership it's 60 days. Sounds like bad marketing and worse customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want that extra peace of mind, then you gotta get that protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price to replace the product. It’s up to two year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is pretty good with their extended warranties and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a peace of mind at not an exorbitant price so agood deal

    I would recommend this to a friend