Customer Ratings & Reviews

Safe way to go, but way too expensive relative to product purchase price.

I purchased the Geek Squad product replacement for my Belkin router several years ago. It has worked so well I haven't needed to use it.

I got this for support its worth a small investment I guess like insurance you hope you never have to use.

Headphone is comfortable, but Microphone isn't ideal, not clear and get loose too often. I would recommend if it's under $80

Was told by rep at the time of purchase it covers accidental. I go a couple days ago to get warranty on my damaged item and was told its not covered. Hawthorne store, then was told if you were told that to go back to the Westminster CA stored to dispute... If I would of known there was no accidental coverage on GPU I would of never purchased the service.

It's worth the insurance because I had a hard time getting some from Hp to answer the phone.

I hope these plans are not the same of the past. Where the first year of the replacement warranty ran congruent with the manufacter’s.

It’s working fine but spend too much on the inks now

The wording is really dishonest. It says that you will be reimbursed if they don't have the product in stock, but what they don't say is that it is only store credit. It is still a good deal but there was no need to be purposely deceptive.

I don't have a chance to use, I hope that when I need it, it works well

They installed security system Was not a quick process and did not work properly from the start

Didn't realize that the canon MFP printer came with a 3 year warranty. Would not have bought the 2 year geek squad package if I knew.

It's a warranty. Hopefully I don't need to use it but if I have to I'm glad it's there.

I can’t give an honest review I have not used the protection plan

I don’t love geek squad protection. I’ve just had issues in the past, but they always find a way to make it up to you.

Do I get Best Buy points for reviewing this? I’ve never had problems in the past with the warranties offered by Best Buy

Geek Squad has been hit or miss in terms of service level. I do still purchase the service for most of my valuable BB products.

Great item, just as it described. Recommend item for everyone.

I never used so I don't know how good they are but the customers service is pretty good.

Unknown didn’t know at his was included, I guess it came with something purchased