Customer Ratings & Reviews

I’m the past we’ve had good results with these services, never had any issues with it.

I picked a product replacement from Best Buy for piece of mind when it comes to printers. Printers are so unreliable and I want to make sure i have a plan in case it fails and Best Buy does a good job of honoring their warranties. I heartily recommend this!

Love this program. I have had to use it twice and they did replace one of them. The only problem is that they give you what you paid for it and the item was not available at that price. So I had to pay more for the replacement

I like it because it is very good and excellent for the price

Plug and play. Works great for my daiquiris. I’m a regular bartender now.

It is always great to have something like this just in case your item brakes.

Have had to use the warranty one time. It was a breeze

My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

Very convenient. It is light weight and performs very well. Great for storing documents.

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

Geek Squad was able to answer all of my questions and concerns. They were up front with the price of any repairs needed. I love the remote service when its just a software problem. I have been using it for years now & found it to be a godsend.

Returned the broken product with no issues. Bought a new product that day.

We were having trouble with our printer and and unable to resolve the issue. When we inquired about a new one, he suggested one that was on sale. He brought the printer to us and connected it to our laptop. We are extremely happy with our new printer and his excellent help.

I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.

My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

The guys set up my new tv, connected it to all my devices and set the controls

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

This service is worth every penny with speedy and knowledgeable representatives.

Haven't had to use it yet, but it's peace of mind knowing it's there.