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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,022 reviews
  • Rated 5 out of 5 stars

    Excellent for New Purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning Customer for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the repalcement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on products I buy from BEST BUY. Number one, they are expensive. And two, they are hard to replace. It is simply insurance and whenever I can buy insurance for a high dollar item I get it because I don't want to have to buy it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me a new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associates was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson was very helpful and helped me to understand what I was buying

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    definitely a must have

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it on just about everything. The Geek Squad is great and have always been super easy to contact, work with, etc. on issues with operation. Fortunately, have not had any break-downs, but it's better to be prepared. We've had the Squad for 2+ years for computer help and they are well worth every penny for the monthly fee!! Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and surround sound and my husband is a very happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen Sabra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty regardless if I use it or not. Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. A must for people with limited knowledge of computer tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for high cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful to have. When I have had an issue they are easy to get in contact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them, don't call the store, because they will give you a 1-800 number to call. If they can't take care of it over the phone quickly they will want to send out a tech which will cost you $$$. Best thing to do is take it back to where you bought it and let them fix it or replace it in store. that way it costs you nothing. It is worth it to have the insurance and it doesn't cost much so always go ahead and get it.

    I would recommend this to a friend