Customer Ratings & Reviews

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

Bought the 2 year warranty as a "just in case something goes wrong " to my HP printer. This will beat trying to send it back to HP instead of just taking it to my local Best Buy.

Have used it several times they’re really good at what they do sometimes things some work out for me but other times most of the times they do like today I got disconnected but it wasn’t his fault he did help me thank you

Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!

I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

the value of a four year guarantee is most tempting and prior services rendered by user , makes it a wise investment for continual good service of product purchased.

I never have to worry about purchase breaking. This plan will take care of it.

Called once because I thought my Razor Kraken Headphones weren't working the guy was very patient on the phone and didn't treat me like dirt because my only problem was that the headphones were slightly out of my ps4 controller headphone jack.

I purchased this to go with my printer and I am so thankful! In the past, I haven’t purchased this and my printers have had issues that weren’t worth fixing and paying for. This will be so helpful if and when an issue arises!

I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

I haven't needed to use this yet, but geek squad has been helpful in the past.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

I’m the past we’ve had good results with these services, never had any issues with it.

Really glad I got this. After only one year, my HP printer stopped working completely, and I was able to get a new Epson printer, but since it cost a little more, I just needed to pay the difference between the two printers.

Always great professional service..................................................................................................................................................................................................

When it comes to expensive electronics BestBuy has the best policy in their warranty coverage. Be it accidental damage or certain parts going bad, its better to have it and not need it IMHO. Worth the money I say...

Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

Very convenient. It is light weight and performs very well. Great for storing documents.

I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!