Customer Ratings & Reviews

Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

Great to purchase this coverage ..it’s worth it.incase you have an unexpected issue ..just read the terms carefully

This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

Haven't had any issues to have to use it yet. Nice to know it's there if something does happen.

Geek squad is amazing and siper helpful. Their reliability is a plus.

I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

the value of a four year guarantee is most tempting and prior services rendered by user , makes it a wise investment for continual good service of product purchased.

Geek squad is awesome. Have used them in the past for installation. Have not needed them yet for repairs but if I ever do, I am certain that the Geek Squad will be awesome.....

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

It’s always good to have coverage protection for essential items. I would much rather ha e the coverage and not have to use it than to need the coverages and NOT have it at my use when needed!!!!

Best purchase ever. I have it for almost 4 years and it was one of the best impurchases.

Big squad is always available to answer any questions I have or I can go into the store and they will help me resolve any issues I strongly advise adding this on to your purchase

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Simple purchase online worth it in the long run always recommend a litttle extra security

4yr product replacement, for a great price. Kicks in after factory 1yr(or 2yr) and is a must. Printers break out of no where My last hp printer lasted about 9 yrs and just went out sending a fax.