Customer Ratings & Reviews

Have not needed to use. Hope I never do but it gives me the insurance I need.

Helpful for repairs, and installing screen protectors on tablets and cell phones.

I did not use for now, I hope this was a good idea if I need it

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

The peace of mind knowing that my investment is covered for 4 years is priceless!

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

This coverage is a must! Simply knowing that I have product replacement coverage through this Geek Squad offer is a very helpful service. I know, and am aware, that at any time I can contact Geek Squad and I will be able to replace all applicable product problems.

This TV is a great product, price was right and had bonus points to cash in which helped along with the interest free 6 month credit. Will continue to shop at Best Buy as long as the promos are in effect. Thank you

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Always love the two protection on all my expensive products so I get it because they just switch out anything you brake on accident. Also check what it cover when they explain it to you.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

I always rely on Geed Squad. They are efficient and supportive.

Love it, ninja products are always my go to. You can never go wrong with this product