Customer Ratings & Reviews

Geek Squad has been a HUGE help! I called and they immediately helped me, instead of putting me on hold forever like other help lines!

I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

I LOVE this program! I've bought it on most products, it's such a hassle free way to replace damage or bad quality items. Provides piece of mind.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

Geek squad service is good and easy to use. Quick service.

Cannot go wrong with having this option, protection and service. It's necessary if you've got equipment that might need help at some point. If you're not a tekkie, it's worth it

I recommend getting insurance for your gadgets especially if you have little ones that gets into everything. Geek squad will help and little less frustration on your part when it breaks .

You can count on Best Buy Geek Squad Warranty. Always there for you!

I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.

Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

We've had very good experiences with our GS warranties. My wife is exceptionally hard on electronics and the GS warranty has save us multiple times. We buy them for all of our devices from BB.

Protection Plan just in case something were to happen..... and I needed help ....

I use them a lot I think they ok and I think they do a good job in what they do

I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

Great plan to protect your items and tech from any problems.

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.