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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,040 reviews
  • Rated 5 out of 5 stars

    best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on speed dial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan! Highly rep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i cant figure out whats wrong with my tech items geek squad gets it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are worthwhile. I buy one with each computer, printer, and appliance. There have been some instances when they were used. Once it covered a replacement printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment for the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price for the protection it brings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for any BB device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had very good experiences with our GS warranties. My wife is exceptionally hard on electronics and the GS warranty has save us multiple times. We buy them for all of our devices from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and did 4 year warranty because any issues and it’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printing on the fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad to have the waranty been strugeling with my old printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you a piece of mind and for electronic items you need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange when your purchase is defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many times for printers that constantly didn't work after replacing several of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Black Tie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service, they attended me with a smile and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects your purchase and is a good choice if you are wary of your product malfunctioning or breaking. The simple terms are easy to understand and you won't have to deal with any third parties trying to get a replacement. Choose this for your protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the protection plan.If needed, it’s good to have than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional service. A plus quality well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

    I would recommend this to a friend