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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 11,040 reviews
  • Rated 5 out of 5 stars

    Employee’s went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee’s we’re very helpful and had awesome customer service answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product gets everything done perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer from best buy i use it this is the best for sublimation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure did come in handy...not once, but twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! I always come to best buy for all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better to be coverde than pay out of pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any insurance is better than none. just the labor cost and trip call is worth the amount you pay for extended coverage. not to forget about the part cost also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed Geek Squad Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very economical way of having Geek Squad access. This is especially true when you have a computer crash, take it in for repair and then are able to reduce the cost of this visit and at the same time buy future protection. A great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee/warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have a guarantee/warranty just in case something goes wrong. The initial printer that I had purchased became defective after normal use so this was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Printer, Horrible Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. Printer quality is excellent. Unfortunately, set-up can be painful, and you have to use the app to set it all up. It is not a simple plug & play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy i bought insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought this otherwise I would have to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came I handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    product warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, just incase we need it!! Hopefully we won’t, but just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties that geek squad provides us are among the best I’ve seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelet product and services, i love to work with this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer compromised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

    I would recommend this to a friend