Customer Ratings & Reviews

Love the geek squad. We purchase the warranty every time we buy at Best Buy. My motto is bettee to have it and not need it then to nees it and not have it.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

I use to never get the geek squad until my kids broke my computer!! bought a new one with the full coverage and the kids broke it again . Lucky I had the protection

I never purchase devices without an extended warranty. This warranty was purchased with the HP OfficeJet Pro 6968. I recommend the extended warranty for anything that is eligible for an extended warranty.

other online stores may have cheaper or longer warranties, but Best Buy is better because you get your replacement the same day - no waiting for the replacement to arrive in the mail.

I always get my electronics a guarantee just in case

I recommend the Geek Squad protection for anything over $100 at Best Buy -- Best Buy is really good about taking the product back if there is a problem, and giving you the full amount of the original purchase price, in store credit

I recommend the Geek Squad protection for anything over $100 at Best Buy -- Best Buy is really good about taking the product back if there is a problem, and giving you the full amount of the original purchase price, in store credit

This is awesome they can help fix the problem of need be but I feel this is very much needed for us women that are single and can't fix electronics I love it

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

Haven't had to call the geek squad it was a easy time to hook up

I have purchase this with all of my products. It just makes sense. If I have questions I just dial a number. Better yet I just take my device in for In person help.

Always protected and assured with 100 percent guarantee.

Not very costly, excellent service. On the spot solution to issues with devices. I am extremely happy with it. Whenever i have a problem, I go straight upto geeksquad and they resolve my issues. never came back without a solution

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I think they’re very helpful. They’ll help you anytime they go.

I haven't use this feature yet since the device I bought is still in a good condition. but I read the coverage for the damages that can happen and it seems really worth for the price you pay. Thanks Bestbuy

I love bestbuy and I literally buy most of my products here as long they can't match the price because replacement is stress free if needed.

Love my Geek Squad 2year replacement warranty!!! Don’t buy anything without adding this protection!!!

Again big purchases need warranty’s. I learned from my mistakes. This item actually just went out on me yesterday I so will be getting another one in the morning.