Customer Ratings & Reviews

He was excellent. Done in appropriate time. And set it up to my computer.

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

The replacement policy saved me a hundred dollars when my printer died and needed to be replaced.

This 4-year replacement coverage is for my new scanner & just cost a few dollars. Bought the coverage because the scanner function didn't work on my 1-year-old printer/copier/scanner which was just out of warranty. Tech support diagnosed it as a factory malfunction of this device's scanning function, but I'd let it go 1 week too long before getting help. My fault. Won't make that mistake again.

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

I'm so thankful we purchased this. The manufacturer warranty ran out, and about two months later the scanner quit working. My local Best Buy told me to go get another printer off the shelf! So easy!

It’s was easy and fast. Love it! I will never be without Greek squad

This printer is Amazing!!! I transitioned from the cartridges just to try and when I tell you, I will never Go Back!! My ink has lasted the 2 years, I have printed over 1000photos... Nice purchase, no issues...

Have not had to use this Geek Squad service on the printer as of now.

Perfect Geek squad. Easy to protect your devices. 100% recommended

I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.

Very professional & knowledgeable group. Highly Recommended.

So far, so good! .

I always buy the Geek Squad insurance bc it's a great value and truly protects my products.

I have purchased the warranty on everything I buy. For the cost of protection, it can’t be beat.

This is going to some day save me some money... probably.

It's good to know that they will take care of any issues.

Agents provide Proffesional service and good communication

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended